Our Rating Guidelines
How do we rate casinos and which criteria we take in consideration.
OUR PRINCIPLES
Transparency
We expect that all casinos are operating in transparent manner with no hidden terms or conditions.
Licensing
We only accept casino operators to our website which are licensed and regulated in trusted jurisdiction.
Security
All casinos on our website need to have the highest possible security for players transactions, including SSL-encryption.
High-Quality
All the casinos need to be operated and maintained in the highest quality, including casino games.
Fairness
The games at any casino needs to be proven fair. This includes RTP percent visibly shown on each game.
Player Protection
We want to protect players. All of the casinos on our website is taking the responsible gambling seriously.
OVERALL RATING DISTRIBUTION
18%Licensing and
Jurisdiction
18%Security and
Fairness
12%Games and
Providers
6%Customer
Support
15%Payments and
Winnings
6%Bonuses and
Promotions
11%Responsible
Gambling
14%Reviews and
Complaints
IN-DEPTH RATING GUIDELINES
Licensing & Jurisdiction
We only present and list crypto casinos that have a license from a regulator and authority of a good reputation.
This means that we want to ensure gaming is safe, secure, fair, and transparent, which are our main principles.
The casinos need to follow the laws and rules of the respected jurisdiction in order to offer games and promotions. The operators need explicitly and visibly show their regulator body logo and license number on their website footer.
Security & Fairness
The security of the website and the fairness of the games and bonuses are the corner stones of any good casino. We’ll take these factors seriously and only list casinos to our website that takes a strict and secure manner of protecting player details and transactions.
The full details of terms and conditions for bonus offers and promotions need to be clearly visible for the customers.
The games themselves need to have an option to check the return to player percentage and the rules of game play.
Games & Softwares
We check whether the casino complies with fair play guidelines. The best crypto casinos should be rated by independent organizations like eCogra, and payout percentages should be publicly available.
Casinos must work with reliable software providers such as Microgaming, Yggdrasil, NetEnt, Play’n GO, or one of the other top-tier providers that create casino games.
All the games which they offer on the site should also have their RTP percentages easily available online, either on the site of the provider or on another website that reviews slot games.
Customer Support
The customer support in the casino site has to be maintained to the highest standard and easily accessible for all customers with any device. Support needs to be transparent and available if possible 24/7 via live chat, email, or phone.
Casinos should offer quick, friendly, professional, ethical, high-quality support around the clock for all its customers.
We test customer support via live chat and customer service over email, for which we submit a number of special requests.
Payments & Winnings
To ensure the best possible gaming experience, new casinos need to have multiple payments methods available for both deposits and withdrawals, including cryptocurrencies.
All of the payment methods need to be trusted and secured. We also pay attention to what players say about depositing with the casino.
We highly take into consideration the speed of withdrawals when we rate a new casino. The standard for payouts is for them to be processed automatically or within 48 hours.
Bonuses & Promotions
We’ll take a magnifying glass to our hands and check every casino’s bonus and promotion offers. The terms and conditions need to be clearly visible and reasonable before players accept the bonus.
These terms of bonuses should have reasonable wagering requirements, maximum bet size, and no winning cap.
We’ll also check the VIP program of each casino, and that it is providing real value for loyal members and high rollers. A bonus is good in our books when it’s clear what’s on offer, the terms and conditions and the bonus is available for all players.
Responsible Gambling
We only judge casinos that have strict rules to protect against problematic behavior in gambling and offer options such as the temporary or permanent blocking of players’ own accounts, blocking of deposits, limits on gameplay, and more.
Casinos should provide links or assistance to gambling addiction helplines and support groups for each region they’re available.
This is one of our most important principles that will take effect highly on the casino rating on our website. We only accepted responsible gambling operators on our website.
Reviews & Complaints
We’re constantly monitoring player reviews of each crypto casino from various sources, including ratings from other well-known and highly popular casino review sites.
These reviews, experiences, and ratings will affect our own ratings. Our team is updating our database on monthly basis in order to give the most recent and updated information.
We’re also monitoring casino complaints from websites like AskGamblers, Casinomeister, and others. This will highly impact the rating of any casino if it starts to gather negative reviews.
Conclusion
If the crypto casino has been approved in all of our principles and rating criteria, we will give you a final grade/rating, and create a thorough review where we analyze each point to weigh up the pros and cons. Casino ratings are checked periodically, and the ratings are adjusted accordingly if and when we receive new information. Please not that the casinos themselves cant’ affect the rating via affiliate deal.
We believe that honesty and transparency are particularly important, which is why we describe the good and bad sides of every casino, as well as list as much information as we can give to help players. Casinos can request a re-rating of their site every 90 days period.